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SMACKIN TICKETS Shipping Policy

At SMACKIN TICKETS, we take pride in delivering premium cannabis-related products with speed, accuracy, and discretion. Our shipping policy is designed to give customers full transparency, dependable timelines, and confidence when placing an order. Please review the details below for information on processing times, shipping methods, delivery expectations, and general guidelines for all orders placed on our website.

Order Processing Times

All orders placed with SMACKIN TICKETS typically require 1–2 business days for processing before they are shipped out. Orders placed on weekends, U.S. federal holidays, or after business hours will be processed on the next business day. Processing time includes order verification, product inspection, quality control, and packaging. Although we strive for fast turnaround, unexpected delays or inventory adjustments may occasionally extend processing time. If we anticipate a significant delay, our team will notify you via email.

Shipping Methods & Delivery Speeds

We offer several shipping options to ensure our customers receive their packages according to their needs:

  • Flat-Rate Shipping: A standard, affordable option designed for reliability and consistency.

  • Free Shipping on Orders Over $500: Any order totaling $500 or more automatically qualifies for free shipping.

  • Priority Shipping: Faster delivery for customers who prefer shorter transit times.

  • International Shipping: We proudly ship worldwide. Shipping times vary based on destination and customs processing.

Estimated delivery times for domestic U.S. orders generally range between 2–3 business days after the order has been shipped. Delivery times are estimates provided by our carriers, and delays due to weather, carrier workload, customs, or local postal operations are outside our control.

Discreet Packaging for Your Privacy

Your privacy is extremely important to us. All SMACKIN TICKETS orders are packaged discreetly using plain, unmarked boxes or envelopes with no branding or product indicators visible on the exterior. Whether you are ordering for personal use, business, or wholesale, the contents of your shipment remain confidential at all times.

Tracking Information

Once your order has been processed and shipped, a tracking number will automatically be emailed to you. This number allows you to monitor your shipment’s journey from our warehouse to your doorstep. Tracking updates are provided directly by the shipping carrier. If you have not received a tracking email within 48 hours after ordering, please check your spam folder or contact our support team.

Shipping Costs & Refund Policy

Shipping costs are non-refundable. In the event you return eligible items from your order, please note the following:

  • If your order originally qualified for free shipping, the actual shipping cost paid by SMACKIN TICKETS will be deducted from your refund.

  • Customers are responsible for return shipping costs unless the return is due to an error on our end (such as receiving the wrong item or a defective item).

For hygiene, safety, and compliance reasons, many cannabis-adjacent products may not be eligible for return once opened. Please review our full Refund & Return Policy for more details.

International Shipping & Customs Responsibilities

We proudly serve customers worldwide. International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the customer, and SMACKIN TICKETS is unable to predict or cover these additional costs. Customs policies vary widely from country to country; customers should contact their local customs office for more information.

Address Accuracy & Delivery Issues

To ensure successful delivery, it is essential that customers enter complete and accurate shipping information at checkout. SMACKIN TICKETS is not responsible for delays, lost packages, or additional charges resulting from incorrect or incomplete addresses. If a package is returned to us due to an address error, the customer may be responsible for reshipping fees.

Customer Support & Contact Information

Our team is here to support you every step of the way. If you have questions regarding your shipment, tracking updates, delivery delays, or general concerns, please reach out to us at support@smackintickets.com. We respond to most inquiries within 24 hours during business days.